Case studies Archives - Flex | Pay Rent On Your Own Schedule https://getflex.com/blog/category/resources/case-studies Thu, 04 Dec 2025 18:18:45 +0000 en-US hourly 1 https://getflex.com/wp-content/uploads/2020/01/cropped-Favicon@2x-32x32.png Case studies Archives - Flex | Pay Rent On Your Own Schedule https://getflex.com/blog/category/resources/case-studies 32 32 LR Management https://getflex.com/properties/resources/lr-management Tue, 25 Nov 2025 18:35:19 +0000 https://getflex.com/?p=11546 Resources / Family-owned and resident-focused, LR Management offers a better way to rent LR Management is enabling its residents to pay rent on time and in full, without a debt balance, through its partnership with Flex. $2.5M+ record rent paid via Flex in October 2025 6.3% higher net adoption rate of Flex compared to PMCs of similar size Asset type Multifamily Housing PMS Yardi Locations Southeast Michigan “No vendor has been as successful as Flex. We want to see it everywhere.” — Matthew DeVos, Chief Operations Officer, LR Management Download case study

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Family-owned and resident-focused, LR Management offers a better way to rent

LR Management is enabling its residents to pay rent on time and in full, without a debt balance, through its partnership with Flex.

$2.5M+

record rent paid via Flex in October 2025

6.3%

higher net adoption rate of Flex compared to PMCs of similar size

Asset type

Multifamily Housing

PMS

Yardi

Locations

Southeast Michigan

“No vendor has been as successful as Flex. We want to see it everywhere.”

— Matthew DeVos, Chief Operations Officer, LR Management

Download case study

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]]> Cardinal Group https://getflex.com/properties/resources/cardinal-group Tue, 25 Nov 2025 18:21:46 +0000 https://getflex.com/?p=11542 Resources / Cardinal Group sets students up for long-term financial health with a flexible rent option With a portfolio primarily focused on student housing, Cardinal Group looked to Flex for a low-risk, high-reward rent payment solution that would benefit all of its residents. ~5-7 hrs saved per month for staff 11.9% MoM increase in resident adoption of Flex Asset type Student, Affordable, Multifamily Housing PMS Entrata, Yardi, RealPage Locations Across the U.S. “Residents see value in Flex. Every month we see a tremendous increase in the amount of rent paid through the platform, so clearly it’s a service residents want and enjoy. Our on-site teams never have issues with Flex, and it’s a program that’s constantly well received by everyone it touches.” — Courtney Bagwell, Ancillary Revenue Manager, Cardinal Group Management Download case study

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Cardinal Group sets students up for long-term financial health with a flexible rent option

With a portfolio primarily focused on student housing, Cardinal Group looked to Flex for a low-risk, high-reward rent payment solution that would benefit all of its residents.

~5-7 hrs

saved per month for staff

11.9%

MoM increase in resident adoption of Flex

Asset type

Student, Affordable, Multifamily Housing

PMS

Entrata, Yardi, RealPage

Locations

Across the U.S.

“Residents see value in Flex. Every month we see a tremendous increase in the amount of rent paid through the platform, so clearly it’s a service residents want and enjoy. Our on-site teams never have issues with Flex, and it’s a program that’s constantly well received by everyone it touches.”

— Courtney Bagwell, Ancillary Revenue Manager, Cardinal Group Management

Download case study

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]]> Berger Communities https://getflex.com/properties/resources/berger-communities Tue, 25 Nov 2025 17:53:52 +0000 https://getflex.com/?p=11538 Resources / Berger Communities is prioritizing ease and convenience for residents and staff alike Berger Communities partnered with Flex to support its residents with an alternative rent payment option to help them manage and maintain their finances without added stress. 1.4% higher resident adoption rate of Flex than the average PMC of a similar size 2.5% MoM increase in residents using Flex to pay their rent portfolio-wide Asset type Multifamily Housing PMS Entrata Locations PA, OH, DE, MD “Flex has been my easiest implementation. For me and my team, it’s very hands off, which is my favorite type of integration.”— Kristina Super, Director of Strategic Services, 
Berger Communities Download case study

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Berger Communities is prioritizing ease and convenience for residents and staff alike

Berger Communities partnered with Flex to support its residents with an alternative rent payment option to help them manage and maintain their finances without added stress.

1.4%

higher resident adoption rate of Flex than the average PMC of a similar size

2.5%

MoM increase in residents using Flex to pay their rent portfolio-wide

Asset type

Multifamily Housing

PMS

Entrata

Locations

PA, OH, DE, MD

“Flex has been my easiest implementation. 
For me and my team, it’s very hands off, which is my favorite type of integration.”
— Kristina Super, Director of Strategic Services, 
Berger Communities
Download case study

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]]> Endeavor fosters long-term resident stability with resident-centric solutions https://getflex.com/properties/resources/endeavor_communities Thu, 06 Nov 2025 11:19:55 +0000 https://getflex.com/?p=11351 Resources / Endeavor fosters long-term resident stability with resident-centric solutions In just less than a year partnering with Flex, Endeavor Communities has seen strong resident adoption, improved business run rate and a measurable increase in receivables. $878,999 in rent paid YTD (as of October 2025) across 5K+ units ~6x the number of resident sign ups since launch less than a year ago Asset type Single Family, Manufactured Housing PMS RentManager Locations ID, NM, IL, TX, WI, MI, MO, IN, MN, VA, KY, ND, CO “By nature, Endeavor is forward-thinking, and Flex allows us to put our residents first while maintaining the stability of our business. We were looking for a creative solution that aligned with our mission and values, and Flex made the most logical sense.”— Ashley Ingersoll, VP of Sales & Operations, 
Endeavor Communities Download case study

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Endeavor fosters long-term resident stability with resident-centric solutions

In just less than a year partnering with Flex, Endeavor Communities has seen strong resident adoption, improved business run rate and a measurable increase in receivables.

$878,999

in rent paid YTD (as of October 2025) across 5K+ units

~6x

the number of resident sign ups since launch less than a year ago

Asset type

Single Family, Manufactured Housing

PMS

RentManager

Locations

ID, NM, IL, TX, WI, MI, MO, IN, MN, VA, KY, ND, CO

“By nature, Endeavor is forward-thinking, and Flex allows us to put our residents first while maintaining the stability of our business. We were looking for a creative solution that aligned with our mission and values, and Flex made the most logical sense.”
— Ashley Ingersoll, VP of Sales & Operations, 
Endeavor Communities
Download case study

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]]> Making rent flexible: How Sage Ventures streamlined operations with Flex https://getflex.com/properties/resources/making-rent-flexible Tue, 07 Jan 2025 20:36:39 +0000 https://getflex.com/?p=5481 Resources / Making rent flexible: How Sage Ventures streamlined operations with Flex Sage Ventures, overseeing more than 4,000 units across Maryland, tackled this challenge by implementing flexible payments. After noticing a spike in delinquency rates and receiving numerous resident requests for more payment options, Sage trialed flexible payments in two communities. The success was immediate, with rapid adoption across their portfolio, including Class A assets. The Flex Impact (July – September 2023) $16,617 delinquent rent shielded $2.2m in on time rent paid (from the 1,170 bills we processed) ~5 hrs saved per month per property manager In this case study, you’ll discover how Flex enabled Sage Ventures to: Offer convenient split-rent payment options to residents Receive full rent payments upfront during rent week Reduce staff time spent on rent collection by ~5 hours per month Decrease delinquency rates across their portfolio Enhance the overall resident experience and drive retention Flex reduces the burden on our operations team. Our assistant managers are now saving about 5 hours each month — time that was previously spent in persistent follow-ups with residents for rent collection. Adopting Flex has been instrumental in optimizing our business and resident experiences. — Leora Strimber, Accounts Receivable Manager, Sage Ventures Download the full case study to learn how Sage Ventures leveraged flexible rent payments to optimize their business and elevate the resident experience.

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Resources

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Making rent flexible: How Sage Ventures streamlined operations with Flex

Sage Ventures, overseeing more than 4,000 units across Maryland, tackled this challenge by implementing flexible payments. After noticing a spike in delinquency rates and receiving numerous resident requests for more payment options, Sage trialed flexible payments in two communities. The success was immediate, with rapid adoption across their portfolio, including Class A assets.

The Flex Impact

(July – September 2023)

$16,617

delinquent rent shielded

$2.2m

in on time rent paid (from the 1,170 bills we processed)

~5 hrs

saved per month per property manager

In this case study, you’ll discover how Flex enabled Sage Ventures to:

  • Offer convenient split-rent payment options to residents
  • Receive full rent payments upfront during rent week
  • Reduce staff time spent on rent collection by ~5 hours per month
  • Decrease delinquency rates across their portfolio
  • Enhance the overall resident experience and drive retention

Flex reduces the burden on our operations team. Our assistant managers are now saving about 5 hours each month — time that was previously spent in persistent follow-ups with residents for rent collection. Adopting Flex has been instrumental in optimizing our business and resident experiences.

— Leora Strimber, Accounts Receivable Manager, Sage Ventures

Download the full case study to learn how Sage Ventures leveraged flexible rent payments to optimize their business and elevate the resident experience.

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